Privacy Policy

We collect information you provide directly to us, such as:

• Name and contact information (email, phone number)
• Appointment booking details and preferences
• Health information relevant to your healing sessions
• Payment information (processed securely through third-party providers)
• Communications between you and Diana Heals

We use the information we collect to:

• Provide, maintain, and improve our healing services
• Schedule and manage appointments
• Send appointment confirmations and reminders
• Process payments and send receipts
• Respond to your comments, questions, and requests
• Send you technical notices and support messages
• Comply with legal obligations

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data transmission is encrypted using industry-standard SSL/TLS protocols.

Your health and session information is kept strictly confidential and is only accessible to Diana and authorized staff members who need it to provide services to you.

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. Health records and session notes are retained for a minimum of 7 years as per professional standards.

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to our use of your personal information
• Request portability of your personal information

To exercise any of these rights, please contact us at privacy@dianaheals.com

We may use third-party services for payment processing, appointment scheduling, and analytics. These services have their own privacy policies, and we encourage you to review them.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.